Terms of service

Terms of Service

Effective Date: [Insert Date]

Welcome to SuncomLtd.com. These Terms of Service ("Terms") govern your use of our website and services provided by Suncom Technology Ltd, located in Kenya.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Use of Our Website

You agree to use SuncomLtd.com only for lawful purposes and in a way that does not infringe the rights of or restrict or inhibit anyone else’s use and enjoyment of the site.

2. Account and Order Responsibility

When you create an account or place an order, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.

3. Products and Services

We offer a range of electronics including phones, laptops, accessories, and more. All descriptions, images, and prices are subject to change at any time without notice.

4. Payment

We accept payments via M-Pesa, credit/debit cards, and other secure payment gateways. All transactions must be authorized and completed before we fulfill any order.

5. Shipping and Delivery

  • We deliver across Kenya.

  • Free delivery is available for selected locations.

  • Orders are typically delivered within 1–3 business days.

  • Any delays will be communicated in advance.

6. Returns and Refunds

Please refer to our Return Policy for detailed information. You may return eligible products within 7 days of delivery if they are in original condition and packaging.

7. Warranty

Some products come with manufacturer warranties. Please confirm the warranty information for individual products at the time of purchase.

8. Intellectual Property

All content on this site—including logos, graphics, images, and text—is the property of Suncom Technology Ltd or its partners. Unauthorized use is strictly prohibited.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Governing Law

These Terms shall be governed by the laws of the Republic of Kenya. Any disputes shall be resolved in Kenyan courts.

11. Modifications

We reserve the right to change or modify these Terms at any time. Changes will take effect immediately upon posting on the website. Continued use of the site means you accept the updated Terms.

12. Contact Us

For questions about these Terms, please contact us:

Suncom Technology Ltd
📞 +254 757 845009
📍 QuickMart, Kiambu Road / Ruaka / Kiserian / Mlolongo / Northern Bypass
📧 suncomqm@gmail.com
🌐 https://suncomltd.com